Privacy Policy
Effective June 16, 2026
1. Introduction
Revix MD (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.revixmd.com, engage our medical billing services, or communicate with us through any channel. By using our Site or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
Information You Provide: Name, email address, phone number (including mobile), company or practice name, job title, business address, specialty, and any other details you share through forms or correspondence.
Automatically Collected Data: IP address, browser type, device information, pages visited, time on site, referring sources, general geographic location, and data collected via cookies and similar technologies.
Protected Health Information (PHI): In delivering medical billing and RCM services, we receive and process PHI on behalf of our clients, including patient demographics, diagnosis codes, treatment records, insurance details, and payment histories. PHI is handled exclusively under executed Business Associate Agreements (BAAs) and is never used for marketing or any purpose outside service delivery.
3. How We Use Your Information
We use the information we collect to:
- Deliver, manage, and improve our medical billing and revenue cycle services
- Respond to inquiries and provide client support
- Process onboarding, agreements, and invoicing
- Send service notifications, account updates, and billing reminders
- Comply with legal, regulatory, and HIPAA obligations
- Analyze website usage and improve user experience
- Detect and prevent fraud or security threats
- Send marketing communications (only with your consent)
4. How We Share Your Information
Revix MD does not sell, rent, or trade your personal information. We may share data only as follows:
- Service Providers: With trusted vendors (hosting, IT security, payment processors, clearinghouses) who are contractually bound to protect your data.
- Payers & Clearinghouses: Claim data transmitted to insurance companies and government payers as necessary for billing on your behalf.
- Legal Requirements: When required by law, court order, subpoena, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, with appropriate notice.
- With Your Consent: For any purpose not listed here, only with your explicit permission.
5. SMS Communications
By providing your mobile number, you consent to receive SMS/MMS messages from Revix MD, including service updates, account alerts, reminders, and promotional messages. Consent is not a condition of purchase.
- Message frequency varies based on account activity.
- Standard message and data rates may apply.
- Reply STOP to unsubscribe at any time. Reply HELP for assistance.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All SMS opt-in data and consent information will not be shared with any third parties.
6. HIPAA Compliance & Security
As a HIPAA Business Associate, Revix MD maintains robust safeguards to protect PHI:
- Administrative: Designated Privacy and Security Officers, regular workforce HIPAA training, documented policies, periodic risk assessments, and breach notification procedures.
- Physical: Secure facilities, controlled access to workstations and devices, secure disposal of media containing PHI.
- Technical: AES-256 encryption at rest, TLS encryption in transit, multi-factor authentication, role-based access controls, audit logging, and continuous monitoring.
We execute BAAs with all clients and downstream vendors. In the event of a breach, we follow all notification requirements under 45 CFR Parts 164.400–414.
7. Cookies
Our website uses cookies to enhance functionality and analyze performance. These include essential cookies (required for site operation), analytics cookies (to understand visitor behavior), and marketing cookies (placed only with consent). You can manage cookies through your browser settings.
8. Data Retention
Our website uses cookies to enhance functionality and analyze performance. These include essential cookies (required for site operation), analytics cookies (to understand visitor behavior), and marketing cookies (placed only with consent). You can manage cookies through your browser settings.
9. Your Rights
You may request to access, correct, delete, or receive a portable copy of your personal data. You may also withdraw consent for marketing communications at any time. For PHI-related requests, please contact your healthcare provider directly. To exercise rights regarding non-PHI data, contact us at the details below.
10. Children's Privacy
Our website and services are not directed to individuals under 18. We do not knowingly collect information from minors. If you believe a child has provided personal data to us, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be reflected by an updated effective date on this page. Continued use of our Site or services after changes constitutes your acceptance.
12. Contact Us
If you have questions about this Privacy Policy or our data practices:
Email: info@revixmd.com Phone: +1 (714) 923-7931 Address: 353 Villafranca St, Corona, CA 92879, United States Website: www.revixmd.com
